PRIVACY STATEMENT

Links to non My Friend websites

The My Friend website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the My Friend website. My Friend does not control those sites or their privacy practices, which may differ from My Friend. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the My Friend Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with My Friend, that sharing is governed by that third-party companys privacy policy.

Personal information is information that is associated with your name or personal identity. My Friend uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with My Friend. We take seriously the trust you place in us. My Friend will not sell, rent or lease your personal information to others.

On the My Friend website, you can order products or services, request information, subscribe to marketing or support materials or register yourself. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, contact preferences, canine and interest data.

Credit card numbers are used only for processing payment and are not used for other purposes.

WE NEVER STORE OR RECORD ANY CREDIT CARD INFORMATION.

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, and experiences with our products or services. Providing this additional information is optional.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. My Friend collects and analyzes non-personal information to evaluate how visitors use the My Friend websites.

Non-personal data we collect may include the pages visited on the My Friend website. We only use cookies if the customers browser has cookies enabled.

How we use your information

My Friend uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers. Credit card information is used only for payment processing and fraud prevention.

Personal data collected online may also be combined with information you provide My Friend through other sources such as public events such as trade shows or seminars.

Non-personal data is aggregated for reporting about My Friend website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share your information with

My Friend will not sell, rent or lease your personal information to others. My Friend will not share your personal information with third parties.

Your choices

My Friend may give you the choice of receiving a variety of information that complements our products and services. My Friend may include new product information, special offers, or an invitation to participate in market research.

Keeping your information secure

My Friend is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, My Friend has in place appropriate physical and managerial procedures to safeguard the information we collect.